Food supplement. Not a medicine. Sold by Enermmmobility Ltd, Birmingham, United Kingdom.

Refund & Returns Policy

Last updated:

1. 14-Day Returns Right

Under the Consumer Contracts Regulations 2013 (Directive 2011/83/EU), you have the right to cancel your purchase and receive a refund within 14 calendar days of receiving your order, provided the product is in unopened, original condition.

2. Conditions for Return

Returnable: Unopened Ennile Advanced Boost packages in original condition, within 14 days of delivery.

Non-Returnable: Opened, used, or partially consumed products. For food supplements, once the seal is broken, the product cannot be accepted for return for health and safety reasons.

3. Faulty or Damaged Items

If your product arrived damaged, defective, or incorrect, please contact us immediately. We will arrange a replacement at no cost or issue a full refund.

4. Return Process

  1. Contact us at info@enermmmobility.world or +44 (0)121 555 4892 to request a return.
  2. We will provide you with return instructions and a return address.
  3. Pack the unopened product securely and send it to the address provided.
  4. Return postage is your responsibility (unless the item was faulty or our error).
  5. Once we receive and inspect the return, your refund will be processed within 14 days.

5. Refund Amount

Standard Return (unopened): Full refund of £28.99, minus the cost of return postage.

Faulty or Our Error: Full refund of £28.99 including return postage.

6. Refund Timeline

Refunds are processed within 14 days of us receiving and inspecting your returned package. The funds will be returned to your original payment method (cash refund if you paid the courier by cash, or to your card if you paid by card).

7. Order Cancellation Before Delivery

You can cancel your order for free at any time before it has been dispatched. Once the package has left our facility, you must return it to be eligible for a refund (see Sections 1-6 above).

8. How We Cannot Accept Returns

We cannot accept returns for:

9. Contact & Support

For any questions about returns or refunds, contact us:

Email: info@enermmmobility.world
Phone: +44 (0)121 555 4892
Hours: Monday-Friday, 9:00-17:00 GMT

10. Your Legal Rights

Nothing in this policy removes your statutory rights as a UK consumer under the Consumer Rights Act 2015 or EU/UK law.